We send out every order securely with parcel tracking via Australia Post. We'll email you a tracking number on dispatch so you can keep track of your order.

We offer free shipping for all domestic orders within Australia of $250 and above. Standard shipping costs $12 and arrives within 3-5 business days to most areas. Express shipping costs $17 and arrives within 1-2 business days to most areas.

We're all about slow fashion production at The Social Outfit. In order to prevent excess stock at the end of the season, we produce small size runs which often means that your order enters production once purchased.

If your product is in stock, we aim to ship it in 2-4 business days. New production on products takes up to 14 business days from order to dispatch, but we'll let you know via email as soon as your order is ready and making it's way to you!

If you'd like to check whether the style you're purchasing is in stock, feel free to send us an email or give us a call.

We want you to be happy with your purchase & we understand that not every item will work out which is why we offer exchanges & refunds for full-price items purchased online within 30 days of receipt for a credit note or full refund (excluding shipping costs).

All sale items purchased are final sale - no refunds or exchanges unless the item is deemed faulty.

As a small charitable organisation that often makes to order, we ask that you please be mindful when purchasing our products.