FREE SHIPPING ON ORDERS OVER $250
Sponsor a Trainee
CONTACT KATE TO ASK FOR A TRAINEE SPONSORSHIP BOOKLET OR TO PLEDGE YOUR SUPPORT - kate@thesocialoutfit.org
Why Sponsor a Trainee?
Right now, there is only 1 job opening for every 13 job seekers in Australia.*
Before Covid-19, refugee women were already one of the most under-employed group of people in Australia**, facing incredibly complex barriers to employment such as: limited language skills, lack of local work experience, limited job seeker support and networks.
Covid-19 has made it even harder for refugee women to gain access to training and employment pathways.
At The Social Outfit, we believe in an Australia where refugees and new migrants are warmly welcomed and supported through a positive settlement experience. Social enterprise provides a flexible and supportive workplace community for newly arrived refugees and migrants and by working together; celebrating our diversity, collective skills and strengths, the workplace becomes an example of multicultural Australia at it’s best.
The Social Outfit’s Retail Training Program is a retail training, work-readiness & employment pathway program for young women from refugee and new migrant backgrounds, who are seeking their first Australian job.
The 12-week program, which is strengthened by multiple cross-sector partnerships, graduates up to 16 young refugee and new migrant women per year.
In 2021 we are aiming to grow the program by 300% to meet the increase in demand. We want to be able to offer 12+ traineeships per year, up from 4 in our pilot year in 2019.
To make this happen, we need your support.
We are looking for up to 16 generous people to become Trainee Sponsors supporting 16 young refugee or asylum seeker women kick-start their Australian career.
By becoming a Trainee Sponsor you will have exclusive opportunities to meet the trainees along with other benefits of joining The Social Outfit’s major donor community.
Our message is clear, refugee women have nothing but potential, help us nurture their potential through employment, because work empowers women.
At this challenging time with high unemployment and economic downturn, it is critical that we work together to support to the women who are falling through the gaps.
We hope you will join us!
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IF YOU ARE INTERESTED IN PLEDGING YOUR SUPPORT OR TO REQUEST THE TRAINEE SPONSORSHIP BROCHURE, PLEASE CONTACT KATE CLUGSTON, PARTNERSHIPS AND DEVELOPMENT MANAGER - kate@thesocialoutfit.org
* Australian Council of Social Services, June 30, 2020
** Westpac Foundation & Center for Social Impact, Social Enterprise: A people-centred approach to employment services. August 2019
How much is shipping?
We send out every order securely with parcel tracking via Australia Post. We'll email you a tracking number on dispatch so you can keep track of your order.
We offer free shipping for all domestic orders within Australia of $250 and above. Standard shipping costs $12 and arrives within 3-5 business days to most areas. Express shipping costs $17 and arrives within 1-2 business days to most areas.
How much is shipping?
We're all about slow fashion production at The Social Outfit. In order to prevent excess stock at the end of the season, we produce small size runs which often means that your order enters production once purchased.
If your product is in stock, we aim to ship it in 2-4 business days. New production on products takes up to 14 business days from order to dispatch, but we'll let you know via email as soon as your order is ready and making it's way to you!
If you'd like to check whether the style you're purchasing is in stock, feel free to send us an email or give us a call.
Exchanges & Returns
We want you to be happy with your purchase & we understand that not every item will work out which is why we offer exchanges & refunds for full-price items purchased online within 30 days of receipt for a credit note or full refund (excluding shipping costs).
All sale items purchased are final sale - no refunds or exchanges unless the item is deemed faulty.
As a small charitable organisation that often makes to order, we ask that you please be mindful when purchasing our products.
FAQs
Absolutely! Shipping costs start at $30, and are calculated by weight and destination country.
For our Kiwi friends in New Zealand, standard shipping costs from $20 and is calculated on weight.
Unfortunately, we do not offer exchanges, returns or refunds for international orders.
We sure do! Simply select the 'Pick Up' option at checkout and we'll let you know once your order is packed and ready for you to pick up.
Click & Collect orders can be picked up at our Newtown shopfront located at:
188 King St,
Newtown NSW 2042
We totally get it - shopping online can be super tricky! That's why we've put together a couple of resources to help make your shopping experience just that much easier.
You can check out our Sizing page for our general sizing information as well as our Model Size Guide that'll hopefully give you a reference point.
We also provide garment measurements for each product on its product listing page - we recommend going old school, grabbing a tape measure and comparing a similar garment you have at home to the one you're planning to purchase!
Simply contact us via email or over the phone so we can get the details of the order & items you'd like to return.
Then you can securely package the item(s) you're returning and pop them in the post to us at:
188 King St
Newtown NSW 2042
Australia
Please note - for exchanges you will need to cover the cost of shipping the exchange back out to you.
Items purchased on sale and international orders cannot be refunded or exchanged.
Due to our hygiene safety policy, we are unable to offer refunds and exchanges on Face Masks and Earrings unless faulty.
Yes - if an item is faulty, we'll be happy to provide a refund, exchange, or repair. Please keep in mind this will be assessed on a case by case basis.
Please remember that much of the fabric we use is deadstock, remnant and end of roll fabric diverted from landfill and may have unique variations or imperfections that just add to the charm!