FREE SHIPPING ON ORDERS OVER $250
VOICES for Afghanistan
The events that have unfolded in Afghanistan over the past weeks, with the Taliban taking control of the country, demand the world to pay attention and to take action. Human rights, especially those of women and girls, are at grave risk of being trampled and Australian Fashion Aid is committed to raise our collective voices and stand in solidarity with the people of Afghanistan.
The violence, fear and loss of lives that the people of Afghanistan are experiencing is deeply concerning, as we are hearing first hand from the family and friends of our staff and students. It is out of this distress, that we are reaching out as a plea for help.

Here’s how the Australian Fashion industry can support:
1. Add your organisation’s name as a signatory to the letter The Social Outfit has drafted to send to the Australian Prime Minister by 24 September 2021. This letter calls on our Government to urgently increase its efforts to resettle Afghan refugees.
2. Commit to employ former refugees from the Australian Afghan community. The Social Outfit exists to train women from our refugee communities to work in the fashion industry (retail and sewing), help them to settle better, and thrive through employment. You can be a part of this positive change, helping Afghan women kick-start their careers. Contact Kate Clugston (Partnerships and Developments Manager at The Social Outfit) to learn more about joining The Social Outfit as an employment partner.
3. Follow The Social Outfit on Instagram and join us in sharing the VOICES from the Australian Afghanistan community to amplify their messages and continue to raise awareness, even once the media coverage slows down.
4. Call the PM or your local MP with the following message:
* Offer 20,000 additional refugee settlement places for Afghan refugees immediately. Tony Abbott did it in 2015 with additional places for Syrian and Iraqi refugees, Malcolm Fraser did it in the 1970s to welcome Vietnamese refugees. We can do it again today to share the responsibility to protect Afghans lives at risk.
* Immediately increase Australian aid to the region to support programs to assist people who have been displaced across borders and, wherever possible, support organisations still on the ground in Afghanistan.
* Extend permanent protection to Afghans by providing temporary protection visas, recognising that return to Afghanistan will not be safe for many years to come.
We stand in solidarity with our Afghan sisters and brothers, we are all global citizens.
How much is shipping?
We send out every order securely with parcel tracking via Australia Post. We'll email you a tracking number on dispatch so you can keep track of your order.
We offer free shipping for all domestic orders within Australia of $250 and above. Standard shipping costs $12 and arrives within 3-5 business days to most areas. Express shipping costs $17 and arrives within 1-2 business days to most areas.
How much is shipping?
We're all about slow fashion production at The Social Outfit. In order to prevent excess stock at the end of the season, we produce small size runs which often means that your order enters production once purchased.
If your product is in stock, we aim to ship it in 2-4 business days. New production on products takes up to 14 business days from order to dispatch, but we'll let you know via email as soon as your order is ready and making it's way to you!
If you'd like to check whether the style you're purchasing is in stock, feel free to send us an email or give us a call.
Exchanges & Returns
We want you to be happy with your purchase & we understand that not every item will work out which is why we offer exchanges & refunds for full-price items purchased online within 30 days of receipt for a credit note or full refund (excluding shipping costs).
All sale items purchased are final sale - no refunds or exchanges unless the item is deemed faulty.
As a small charitable organisation that often makes to order, we ask that you please be mindful when purchasing our products.
FAQs
Absolutely! Shipping costs start at $30, and are calculated by weight and destination country.
For our Kiwi friends in New Zealand, standard shipping costs from $20 and is calculated on weight.
Unfortunately, we do not offer exchanges, returns or refunds for international orders.
We sure do! Simply select the 'Pick Up' option at checkout and we'll let you know once your order is packed and ready for you to pick up.
Click & Collect orders can be picked up at our Newtown shopfront located at:
188 King St,
Newtown NSW 2042
We totally get it - shopping online can be super tricky! That's why we've put together a couple of resources to help make your shopping experience just that much easier.
You can check out our Sizing page for our general sizing information as well as our Model Size Guide that'll hopefully give you a reference point.
We also provide garment measurements for each product on its product listing page - we recommend going old school, grabbing a tape measure and comparing a similar garment you have at home to the one you're planning to purchase!
Simply contact us via email or over the phone so we can get the details of the order & items you'd like to return.
Then you can securely package the item(s) you're returning and pop them in the post to us at:
188 King St
Newtown NSW 2042
Australia
Please note - for exchanges you will need to cover the cost of shipping the exchange back out to you.
Items purchased on sale and international orders cannot be refunded or exchanged.
Due to our hygiene safety policy, we are unable to offer refunds and exchanges on Face Masks and Earrings unless faulty.
Yes - if an item is faulty, we'll be happy to provide a refund, exchange, or repair. Please keep in mind this will be assessed on a case by case basis.
Please remember that much of the fabric we use is deadstock, remnant and end of roll fabric diverted from landfill and may have unique variations or imperfections that just add to the charm!