Retail Training Program

Learn all things retail and customer service in our Retail Training and Work Readiness Program for young refugee women (18-29 years).

In  your  first  Australian  job  you'll  gain  paid  retail  work  experience  and  customer  service  skills  in  The  Social  Outfit’s  fashion  store  in  Newtown,  Sydney.
Who is this program for?

Open to young women with Refugee or Humanitarian Visas aged between 18 – 29 years who:

  • are looking for their first Australian job, and want to transition to part-time or full-time work at the end of the program.
  • are interested in a career in retail, sales or customer service.
  • have beginner level English (Level 2 to Level 3)
  • are friendly, eager to learn and want to practice their English in a workplace setting.
  • are available to work and attend program activities on Friday and Saturdays in Newtown.
  • are able to commit to the program for 10 weeks.
Program details

Training

  • 50 hours of training and paid work experience in The Social Outfit’s retail store in Newtown.
  • Broadening your retail and customer service skills through activities with industry partners.

Mentoring and Support

  • Fortnightly group mentoring sessions to gain skills and knowledge about working in Australia, set career goals, develop your resume and improve your job readiness.
  • Introduction to employment pathways including an industry excursion. Where possible, we will work with you to find a future employment option.

Pay
Trainees are paid Award wages under the General Retail Industry Award at Retail Assistant (Level 1) - casual.

Program Structure

The 10-week program runs four times a year covering:

  • Week 1: Orientation and Job Preparation Session
  • Week 2 to 10: Fortnightly mentoring sessions, industry excursions and 1 casual paid shift of 5.5 hours each week.
Application process

Women wanting to apply will need to complete an online application.

Applications are currently closed.

If selected for an interview, applicants will need to attend an interview on the 1st of October.

Successful candidates will be advised on 3 October.

The program will commence on 9 October and run for 10 weeks, finishing on 13 December 2025.

If you still have questions

If you have any questions about the program or need any assistance with the application process contact Sonya on 02 9550 3691 or by email sonya@thesocialoutfit.org

This project is supported with funding from the Australian Government’s Department of Home Affairs.