FREE SHIPPING ON ORDERS OVER $250
IMPACT
As of 1 September 2022
The Social Outfit community is both global and local:
1. Through our employment, training programs, and creative events, we've worked with people from over 30 countries around the world.
2. Communities are crucial to building a sense of belonging, and The Social Outfit is a place for learning, contributing, and sharing.
3. For 60 of our community staff members, The Social Outfit was their first paid job in Australia.
4. We have more work to do, and one of our ongoing focuses is community engagement. (Source: Scanlon Foundation Community Discussion Paper, 2016)
The Social Outfit provides skills which translate to new professional and social contexts:
1. We've now assisted 48 people from the refugee and new migrant community in securing jobs with other employers.
2. The Social Outfit's sewing programs provide industry-recognised skill acquisition, as well as positive social interaction and confidence-building while speaking English in a professional environment.
3. 8 students participating in our training programs have since set up micro-enterprises in their own communities.
4. We have more work to do, and one of our ongoing focuses is building industry-recognised skills in our community. (Source: Centre for Policy Development, 'Settling Better' Report, 2017)
The Social Outfit creates jobs for the community:
1. We've now employed 71 people from the refugee and new migrant community.
2. At the Social Outfit, we employ and train people from all professional backgrounds, whether they're building skills without any prior experience, or translating existing skills for Australian contexts.
3. So far, we've provided over 50,000 hours (and counting!) of paid employment to people from the refugee and new migrant community.
4. We have more work to do, and one of our ongoing focuses is providing paid, secure employment in our community. (Source: From Refugee to Entrepreneur in Sydney in Less Than Three Years: Final Evaluation Report on the SSI Ignite Small Business Start-Ups Program, 2017)
The Social Outfit champions creativity and collaboration:
1. 70% of our organisation’s activities are running our shop and workroom, providing employment opportunities for the refugee and new migrant community in manufacturing and retailing ethical fashion. 30% of our organisation’s activities are running free training and education programs for our community, delivered through our sewing school and creative projects.
2. Our sewing school, online school, creative programs and events provide welcoming opportunities for people from the new migrant and refugee community to expand their social connections. Individuals can express themselves, share their worries and ideas, and come together in an encouraging environment.
3. We’ve had more than 800 people from the refugee and new migrant community participate in our sewing school, digital print projects, creative programs and fashion events!
4. We have more work to do, and one of our ongoing focuses is providing opportunities for creativity and collaboration in our community, especially for young people. (Source: Scanlon Foundation Community Discussion Paper, 2016)
The Social Outfit has both social and environmental positive impacts:
1. We've already saved more than 10 tonnes of fabric and textile waste from landfill, thanks to our generous fashion industry supporters including Bianca Spender, Romance Was Born, Good Day Girl, Cue, Citizen Wolf, Seafolly, Carla Zampatti, Ginger & Smart, Alice McCall, Bec & Bridge, Rittenhouse, Manning Cartell, Gary Bigeni, Signature Prints, Tessuti Fabrics, Seneca Textiles and Sant Elia.
2. We focus on trans-seasonal garments which are well made, using high quality materials. We want every garment and accessory made in our workroom to be long lasting, and well loved for a long time!
3. We've collaborated with 46 Australian fashion brands and designers to date, including Linda Jackson, Ken Done, Romance Was Born, Publisher Textiles, Dragstar Clothing, Yoshi Jones, KITX, Byron Spencer, Peter Simon Phillips, Clare Press, Next State Print and all our generous fashion industry fabric donors!
4. We have more work to do, and one of our ongoing focuses is working towards a more sustainable fashion industry. (Source: 'Challenges for Australian Fashion’ by Jennifer Craik in Journal of Fashion Marketing and Management, 2014)
The Social Outfit is industry-recognised and growing:
1. We're independently accredited by Good On You and Social Traders.
2. Our various employment and training opportunities aim to cover many facets of running an ethical fashion brand, from pattern making and garment construction, to retail, social media and marketing.
3. We've stocked a range of products from 12 other social enterprises, supporting their work around the world: WEFTshop, Tabitha, Quazi Design, Dorsu, Liminal, What Daisy Did, Interior Trading Co., Purple Community Fund, Enterprise Learning Projects, and Avenue.
4. We have more work to do, and one of our ongoing focuses is growing our business responsibly. (Source: 'Challenges for Australian Fashion’ by Jennifer Craik in Journal of Fashion Marketing and Management, 2014)
And that's just the start! If you love the work we do, the impact we achieve and want to help us continue changing lives for the better, the best way you can support us is by buying our wonderful ethically made products - created on-site by refugee and new migrant sewing technicians, of course!
By purchasing our gorgeous garments and accessories, you provide us with the means to support, employ and upskill more women just like our Retail Trainees, Sewing Technicians as well as the wider refugee and new migrant communities that we engage with.
Click here to shop some of our incredible garments, all locally and ethically made in the heart of Newtown.
How much is shipping?
We send out every order securely with parcel tracking via Australia Post. We'll email you a tracking number on dispatch so you can keep track of your order.
We offer free shipping for all domestic orders within Australia of $250 and above. Standard shipping costs $12 and arrives within 3-5 business days to most areas. Express shipping costs $17 and arrives within 1-2 business days to most areas.
How much is shipping?
We're all about slow fashion production at The Social Outfit. In order to prevent excess stock at the end of the season, we produce small size runs which often means that your order enters production once purchased.
If your product is in stock, we aim to ship it in 2-4 business days. New production on products takes up to 14 business days from order to dispatch, but we'll let you know via email as soon as your order is ready and making it's way to you!
If you'd like to check whether the style you're purchasing is in stock, feel free to send us an email or give us a call.
Exchanges & Returns
We want you to be happy with your purchase & we understand that not every item will work out which is why we offer exchanges & refunds for full-price items purchased online within 30 days of receipt for a credit note or full refund (excluding shipping costs).
All sale items purchased are final sale - no refunds or exchanges unless the item is deemed faulty.
As a small charitable organisation that often makes to order, we ask that you please be mindful when purchasing our products.
FAQs
Absolutely! Shipping costs start at $30, and are calculated by weight and destination country.
For our Kiwi friends in New Zealand, standard shipping costs from $20 and is calculated on weight.
Unfortunately, we do not offer exchanges, returns or refunds for international orders.
We sure do! Simply select the 'Pick Up' option at checkout and we'll let you know once your order is packed and ready for you to pick up.
Click & Collect orders can be picked up at our Newtown shopfront located at:
188 King St,
Newtown NSW 2042
We totally get it - shopping online can be super tricky! That's why we've put together a couple of resources to help make your shopping experience just that much easier.
You can check out our Sizing page for our general sizing information as well as our Model Size Guide that'll hopefully give you a reference point.
We also provide garment measurements for each product on its product listing page - we recommend going old school, grabbing a tape measure and comparing a similar garment you have at home to the one you're planning to purchase!
Simply contact us via email or over the phone so we can get the details of the order & items you'd like to return.
Then you can securely package the item(s) you're returning and pop them in the post to us at:
188 King St
Newtown NSW 2042
Australia
Please note - for exchanges you will need to cover the cost of shipping the exchange back out to you.
Items purchased on sale and international orders cannot be refunded or exchanged.
Due to our hygiene safety policy, we are unable to offer refunds and exchanges on Face Masks and Earrings unless faulty.
Yes - if an item is faulty, we'll be happy to provide a refund, exchange, or repair. Please keep in mind this will be assessed on a case by case basis.
Please remember that much of the fabric we use is deadstock, remnant and end of roll fabric diverted from landfill and may have unique variations or imperfections that just add to the charm!